1. Our Commitment to Privacy
At Algo Tradex Mind, we value the trust you place in us. Since we deal with financial tools and trading data, we understand that your privacy is paramount. This document outlines how we collect, use, and protect your personal information in compliance with the Information Technology Act, 2000, and other applicable Indian data protection laws.
2. Information We Collect
To provide you with seamless algorithmic trading services, we collect two types of information:
Information You Provide Us:
- Registration Data: Name, email address, phone number, and billing address when you sign up.
- Trading Configuration: Broker IDs or API keys (which are encrypted) are necessary to bridge our software with your trading account. We never store your broker passwords or transaction PINs.
- Communication: Records of your customer support tickets and emails.
Information Collected Automatically:
- Device Data: IP address, browser type, and operating system to help us optimise our platform for your device.
- Usage Logs: Data on how you interact with our dashboard, which helps us identify bugs and improve user experience.
3. How We Use Your Information
We are not in the business of selling your data. We use your information strictly to:
- Activate Services: Verify your identity and grant access to purchased subscriptions.
- Improve Algorithms: Analyse aggregate usage data (anonymised) to refine our trading tools.
- Communication: Send essential notifications regarding subscription renewal, market holiday alerts, or critical software updates.
- Legal Compliance: Cooperate with Indian regulatory authorities (like SEBI or cyber cells) if required by law.
4. Data Security Measures
We employ industry-standard security protocols to protect your data:
- Encryption: All sensitive data, including API keys, is encrypted using SSL/TLS protocols during transmission and storage.
- Access Control: Access to personal data is restricted to authorised employees who need it to perform their job functions.
- Third-Party Gateways: We do not store your credit/debit card numbers. All payments are processed via PCI-DSS-compliant gateways like Razorpay.
5. Cookies Policy
Our website uses "cookies" to enhance your experience. These are small text files stored on your device that allow us to remember your login session and preferences. You can choose to disable cookies in your browser settings, but this may affect the functionality of our trading dashboard.
6. Third-Party Sharing
We may share your data with trusted third-party service providers solely for operational purposes, such as:
- Payment Processors: To facilitate your subscription payments.
- Email Services: To send transactional emails (e.g., OTPs, invoices).
- Legal Requirements: If compelled by a court order or government authority in India.
7. Your Rights
You have the right to request access to the personal data we hold about you or request its deletion (subject to mandatory record-keeping laws). To exercise these rights, please contact our Data Protection Officer at support@algotradexmind.com.